Transdev, formerly Veolia Transportation, is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit, shuttle, sedan and taxi services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe and sustainable mobility solutions. Our mission is to improve public transportation, to enhance quality of life and combat global warming.
Working as part of the SF Paratransit management team, the Mobility Manager will develop a strategic approach to transit service coordination and customer service and will seek to optimize transit resources while improving specialized transportation service options for seniors and persons with disabilities.
The Mobility Manager will be responsible for coordinating and overseeing staff who will provide referral information and outreach to older adults and people with disabilities about the network of transportation services that are available through the San Francisco Municipal Transportation Agency (SFMTA) and SF Paratransit. These services currently include: Muni fixed route transit; group and individual travel training; Paratransit (traditional ADA van service, Group Van, and Taxi); Paratransit Plus; Paratransit Peer Escort program; Shop-A-Round shopping shuttle; and Van Gogh shuttle service. The Mobility Manager and staff will also have knowledge of transportation programs and resources offered by outside entities.
The Mobility Manager will also be responsible for evaluating all current transportation services available to these target groups and working to enhance, expand and promote coordination of these services. Furthermore, the individual will develop, recommend and implement a plan to best coordinate or deliver services so that resources are used more efficiently and the community is well-served.
The Mobility Manager will oversee the development and implementation of these activities along with SF Paratransit frontline managers responsible for the day-to-day functions of the SF Paratransit office including finance, eligibility and operations. This position will also be responsible for supervising and leading a team of mobility management specialists to carry out these activities. The Mobility Manager must be able to communicate, both orally and in writing, in a concise, clear and professional manner and possess the ability to explain project-related information.
Experience, Skills, and Knowledge required:
This job will require work with data collection and analysis, research, report generation and participation at public meetings and occasional participation at service providers’ meetings and may be required to make oral and/or written presentations as needed at these meetings. Other duties as assigned.
Education, Licensing, and Certifications:
For more information please visit our website at www.transdevna.com/careers
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm
Drug free workplace
If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check
Software Powered by iCIMS