• General Manager

    Job Locations US-CA-Santa Ana
    Posted Date 3 weeks ago(2/26/2019 7:15 PM)
    Requisition ID
    Position Category
    General Managers/Assistant General Managers/Operations Managers
    Internal Reference
    Transdev Services
  • Overview

    The General Manager directs the Streetcar operation, and has operations and other departments reporting into this position on a daily basis. The GM serves as the primary point of contact for the Client regarding the Streetcar Operations Contract and be available at all times to make decisions or provide coordination.  The  GM  ensures  that  service  is  operated  according  to  the  plans, policies, and budgets established by the Client, Transdev, as well as all applicable federal, state, and local regulations.


    This is for proposed business all offers are contingent upon Transdev's award of the contract.


    • Provides general guidance to department managers.
    • Provides strategic planning and direction to the operations.
    • Manages contract compliance.
    • Develops and manages the operational budget.
    • Investigates, makes and administers employment decisions up to and including terminations.
    • Has overall responsibility for scheduling, performance evaluation, and staffing responsibilities for the management staff of the facility.
    • Other duties as required.


    Education, Licensing, and Certifications:

    • Bachelor’s degree or equivalent in Business Administration, Logistics, Transportation or related field required.


    Experience, Skills, and Knowledge Required:

    • 10 or more years of management and supervisory experience in public transportation operations, including rail experience. 
    • Labor relations experience.
    • Knowledge of relevant federal and state employment laws.
    • Thorough knowledge of laws, ordinances and regulations underlying the transit operation.
    • Thorough knowledge of the methods of operation of the transit system’s staff and operational departments.
    • Ability to deal with state and local government.
    • Ability to manage cost control and financial/budget experience handling multiple locations.
    • Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs.
    • Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.
    • Ability to organize and perform work efficiently; strong attention to details.
    • Ability to work effectively with labor; including labor grievances and negotiations.

    Travel requirement (as a percent): <5% travel between properties and for meetings and outside training.


    Physical Requirements:

    • Must be able to work shifts or flexible work schedules as needed.
    • 100% of work is accomplished indoors and in air conditioned or well ventilated facilities
    • Work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
    • The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.



    For more information please visit our website at
    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.


    Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.  Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
    EEO is the Law Poster:


    Drug free workplace


    If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check


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