We are the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit, shuttle, sedan and taxi services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe and sustainable mobility solutions. Our mission is to improve public transportation, to enhance quality of life and combat global warming. The Operations Manager is responsible for managing daily activities of all operators and coordinates the activities of supervisors and dispatch personnel. Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors. The Operations Manager will also work closely with the maintenance department to ensure that all operation requirements are met. The facility includes over 200 drivers and supervisors.
The Operations Manager (Fixed Route) reports directly to the General Manager in managing daily operations to include but not limited to; route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies and managing the operation within the budgetary plan for the location.
EDUCATION, LICENSING, AND CERTIFICATIONS:
SKILLS AND KNOWLEDGE REQUIRED:
Travel requirement (as a percent): <5% travel for occasional meetings
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