• Instructional Designer

    Job Locations US-IL-Lombard
    Posted Date 2 weeks ago(11/8/2018 2:32 PM)
    Requisition ID
    Position Category
    Internal Code
    Internal Reference
    Internal Code 3
    Transdev Inc. (Corporate)
  • Overview

    The Instructional Designer (ID) is responsible for supporting internal clients as the Subject Matter Experts (SMEs) on design and development of classroom and online courseware.  With a focus on leveraging technical instructional design methodology, the ID analyzes training requirements; attends SME meetings to develop course objectives, content, learner activities, and exercises.  The ideal candidate will also have experience developing or facilitating training for leadership, compliance, customer service and call center areas.


    • Consults with key stakeholders to identify job tasks and knowledge/performance gaps
    • Works closely with subject matter experts (SMEs) to clarify complex concepts, ensure accuracy of course content, and design instructional sound learning solutions
    • Develops and maintains project plans
    • Conducts training needs analysis to identify the knowledge, skills and competencies required to complete job tasks efficiently and effectively
    • Designs and develops creative learning solutions that include, but are not limited to, classroom training, eLearning and blended learning solutions utilizing engagement tools such as animation, interactions, gamification and other eLearning strategies
    • Develops an effective instructional strategy/learning plan and design documents for each learning intervention based upon established learning objectives and the characteristics of a given target audience
    • Writes and edits storyboards, interactive scripts, and other learning documentation
    • Designs and develops print materials including participant/facilitator guides and job aids
    • Authors eLearning and mobile learning using an array of authoring tools (e.g., Articulate Storyline)
    • Ensures training materials’ content is clear, accurate, consistent, and free of spelling and grammatical errors for self as well as team members
    • Ensures team deliverables meet agreed-upon Instructional Design standards
    • Maintains high level of relevant product knowledge personally and within the team
    • Effectively and successfully manages multiple projects to achieve project goals and meet deadlines
    • Works collaboratively with local and global stakeholders and key personnel to achieve project goals
    • Other duties as required.


    Education, Licensing, and Certifications:

    • Bachelor's degree in graphic design, instructional design, or a related field
    • Minimum of 4-7 years of success creating eLearning courses


    • Ability to create eLearning courses that drive desired behavior with measurable outcomes
    • Hands-on experience using eLearning development software, Articulate Storyline preferred
    • Experience building story based learning content
    • Hands-on experience using video recording and editing software such as Adobe Premiere or Camtasia
    • Proven ability in partnering with SMEs to turn complex technical training into interactive, easy to follow eLearning courses
    • In depth knowledge of Learning Management Systems and maintaining SCORM compliant courses and reporting
    • Proven ability to write effective copy, instructional text, audio scripts, etc.
    • Proven visual design skills and ability to storyboard

    Skills and Knowledge Required:

    • Ability to work in a fast-paced environment that is always changing
    • Detail-oriented with strong organizational skills
    • Strong written and verbal communication skills
    • Ability to manage multiple responsibilities at once
    • Positive attitude; always willing to learn
    • Solid knowledge of instructional design techniques and adult learning principles
    • Basic HTML and Flash programming knowledge

    Travel requirement (as a percent) 15%


    Pre-Employment Requirements:

    Drug testing and background check.


    For more information please visit our website at


    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.


    Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.


    EEO is the Law Poster:


    Drug free workplace


    If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check


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