Transdev

  • Transit Operations Manager

    Job Locations US-CA-Arcadia
    Posted Date 2 months ago(10/11/2018 1:47 PM)
    Requisition ID
    2018-9162
    Position Category
    Management & Above
    Internal Code
    #TNA
    Internal Reference
    626
    Internal Code 3
    Ind1
    Company/Division
    Transdev Services
  • Overview

    The Operations Manager (Fixed Route) reports directly to the General Manager in managing daily operations to include but not limited to; route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies and managing the operation within the budgetary plan for the location.

     

     

    Responsibilities

    • Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel
    • Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors
    • Works closely with the maintenance department to ensure that all operation requirements are met
    • Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling
    • Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks
    • Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel
    • Coordinates with the safety and training department to ensure all safety goals and directives are met
    • Develops Operations department budget
    • May operate a vehicle in revenue service, if necessary
    • Maintains confidentiality of all information

    Qualifications

    Education, Licensing, and Certifications:

    • High school diploma or equivalent, such as GED, required.

    Experience, Skills, and Knowledge Required:

     

    • 5 year’s previous supervisory/management experience in Transit.
    • Experience dealing with the Union and working in the transportation industry a must.
    • Must be able to demonstrate poise, tact, diplomacy and possesses good judgment and discretion.
    • Must possess ability to lead and motivate employees.
    • Ability to obtain CDL with Airbrake and Passenger Endorsement.
    • Experience dealing with federal, state, and local agencies (i.e., DOT, FTA, OSHA, etc.).
    • Excellent communication skills both written and oral.
    • Detail oriented, well organized, and possess effective time management skills.
    • Proven customer service and interpersonal skills.
    • Must be a team player
    • Ability to interact professionally with internal and external customer on all levels and be able to work well with diverse groups.

    Physical Requirements:

    • Must be able to work shifts or flexible work schedules as needed.
    • Regularly required to stand; walk; use hands to manipulate, handle or feel; reach with hands or arms; and talk or hear.
    • Up to 30% of the workday is spent outdoors monitoring service on routes, transit facilities, and company locations.
    • Must be able to work in extreme heat and cold and in a damp environment with moderate noise.
    • Remaining work is accomplished in an office or in a cubicle space equipped with a telephone and computer; time is spent sitting, typing, or looking at a computer.

     

     
    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

     

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

     

    Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.  Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.


    EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm

     

    Drug free workplace

     

    If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check

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