• Road Supervisor/Dispatcher-Rockland County, NY

    Job Locations US-NY-Hillburn
    Posted Date 2 months ago(9/14/2018 5:37 PM)
    Requisition ID
    Position Category
    Customer Service/Call Center/Dispatch/Reservationist/Scheduler
    Internal Code
    Internal Reference
    Internal Code 3
    Transdev Services
  • Overview

    Road Supervisors/Dispatchers needed in Rockland County, NY. Pay beginning at $25/hourly


    Transdev is actively seeking a transportation road supervisors/dispatchers for their Fixed Route service in Rockland County, NY. We are looking for qualified dispatchers who can provide excellent customer service to both our passengers and our drivers.


    Join Transdev at and become a part of the largest private-sector operator of transportation in North America one that cares about its employees, passengers and the communities they serve.


    Why Work with Us?

    - Competitive Wages beginning at $25/hour

    - Comprehensive benefits

    - Career advancement opportunities owing to Transdevs presence in over 200+ communities across North America


    • Performs all vehicle operator safety evaluation ride checks, observation of operators while making their runs, and prescribes the necessary retraining; maintains radio and telephone contact with transit vehicle operators
    • Responds to service problems including rerouting, accidents and incidents with the goal of restoration of interrupted service; supports operators in preparing accident reports
    • Interacts with and assists transit passengers as necessary
    • Investigates and responds to unsafe location/situation reports; makes recommendations and/or changes to resolve the unsafe situation
    • Informs appropriate supervisory personnel regarding operational problems and coordinates efforts toward their resolution
    • Helps to ensure that each route is staffed appropriately when
    • Covers open routes and assists operators and other Road Supervisors with customer assistance and roadside problems
    • Maintains routine records and performs a variety of clerical work activity related to the property operation
    • Maintains confidentiality of all information

    Other duties as required.


    • Must be at least 21 years old with a high school diploma, GED or equivalent
    • Minimum 1 year of dispatch operations experience within the transportation industry
    • Class B or higher Commercial Driver’s License with Passenger endorsement and Air brake endorsement required
    • Excellent communication skills with ability to adapt to changing situations, and listen to feedback
    • A customer service oriented mentality with attention to detail

    Physical Requirements:

    • Must be able to work shifts or flexible work schedules as needed.
    • Majority of work is accomplished indoors and in air conditioned or well ventilated facilities
    • Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
    • The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.


    For more information please visit our website at
    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.


    Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.  Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
    EEO is the Law Poster:


    Drug free workplace


    If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check


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