• Compliance Officer

    Job Locations US-VA-Fairfax
    Posted Date 2 weeks ago(10/11/2018 1:03 PM)
    Requisition ID
    Position Category
    Management & Above
    Internal Reference
    Transdev Services
  • Overview

    Supervises a team of Compliance Analysts, ensuring that Paratransit assessments are properly and fairly completed. 


    This is for proposed business all offers are contingent upon Transdev's award of the contract.


    • Acts as the liaison between the disabled community and the organization by supplying clients. with information on Paratransit requirements pertaining to services, scheduling, and assistance with use of paratransit services.
    • Assists with preparation and submission of reports required by various governmental agencies and representatives.
    • Assists with the implementation of the paratransit plan; ensures that each department is in compliance with Americans with Disabilities Act (ADA) and related laws; works to develop plans to ensure compliance with ADA and ADA Accessibility Guidelines (ADAAG) across all transit properties.
    • Works with the community to ensure their understanding of an agreement with the Paratransit Plan and related law.
    • Schedule and visit facilities/clients and or paratransit riders/clients to provide information about services and scheduling, hear service concerns or complaints, and discuss upcoming improvements to the services.
    • Provides leadership with evaluation of services collected during facility and client visits; prepares monthly reports for supervisor.
    • Attends paratransit committee meetings and board meetings.
    • Maintains confidentiality of all information.


    Experience, Skills, and Knowledge Required:

    • 5-7 years operations experience in paratransit or related field.
    • Comprehensive knowledge of ADA and related legal requirements related to public transit.
    • Comprehensive knowledge of functional abilities of persons with disabilities and testing methods.
    • Ability to develop, update, and lead presentations for clients.
    • Strong written and oral communications skills.
    • Knowledge of Microsoft Office tools, especially Word and PowerPoint.
    • Must be able to work flexible hours or shifts.
    • Travel requirement (as a percent): <5% travel between properties and for meetings and outside training.


    Education, Licensing, and Certifications:

    • Bachelor’s degree or equivalent in a relevant field required. 


    Pre-Employment Requirements:

    • Must submit to a drug test and criminal background check


    Physical Requirements:

    • Must be able to work shifts or flexible work schedules as needed; long hours may be required in cases of emergencies or natural disasters.
    • Must be able to work in all types of weather conditions.
    • Some work is accomplished in an office or in a cubicle space equipped with a telephone and computer where the employee is subjected to long periods spent sitting, typing, or looking at a computer screen.



    For more information please visit our website at
    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.


    Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.  Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
    EEO is the Law Poster:


    Drug free workplace


    If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check


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