• Dispatch Supervisor - Redding, Ca

    Job Locations US-CA-Redding
    Posted Date 4 months ago(8/21/2018 12:23 PM)
    Requisition ID
    Position Category
    Customer Service/Call Center/Dispatch/Reservationist/Scheduler
    Internal Code
    Internal Reference
    Internal Code 3
    Transdev Services
  • Overview

    Transdev, formerly Veolia Transportation, is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit, shuttle, sedan and taxi services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe and sustainable mobility solutions. Our mission is to improve public transportation, to enhance quality of life and combat global warming.


    Responsible for planning, scheduling, coordinating and monitoring of all vehicle movements in accordance with contractual obligations and the company policies and procedures.  Communicate clearly, professionally and in a timely manner with company employees.  Represent the company to its customers and the public in a professional and courteous manner.


    • Supervises schedules and directs the daily operational activities of bus operators with respect to the movement of vehicles; makes spontaneous decisions; communicates via two-way radio and telephone.
    • Maintains productivity levels and controls overtime by creating efficient runs (run cutting).
    • Directs, evaluates, commends and corrects the work of subordinate personnel with respect to adherence to rules, policies and procedures.
    • Provides bus operators with operational information including detours and exceptions.
    • Assures that all routes are covered by appropriate vehicles, personnel, equipment and information.
    • Maintains accurate records for purposes of billing, payroll, administration, etc.
    • Responds to inquiries regarding general information, employee absence calls, scheduling, etc.
    • Notifies maintenance personnel when vehicles are in need of cleaning, repair or general maintenance.
    • Other duties as assigned.


    Essential Knowledge and Skills

    • High school graduate or its equivalent.
    • Ability to read, comprehend and understand contracts, maps, policies and procedures.
    • Possess basic mathematic skills as well as basic computer skills.
    • Two years transportation experience and one year supervisory experience are required; dispatching experience is preferred.
    • Extensive experience with Trapeze Software preferred.
    • Possess organization, communication and interpersonal skills necessary to answer general inquiries and interact with employees, customers and the public.
    • Be competent in the coordination, supervision and counseling of assigned personnel.
    • Possess ability to quickly analyze a situation and provide timely solution(s) and work efficiently under pressure.
    • Must be able to pass an employment physical examination (pre-employment or renewal) including a substance abuse screening.



    For more information please visit our website at
    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.


    Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.  Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
    EEO is the Law Poster:


    Drug free workplace


    If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check


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