• Software and Database Specialist

    Job Locations US-MA-Medford
    Posted Date 4 months ago(4 months ago)
    Requisition ID
    Position Category
    Information Technology (IT)
    Internal Code
    Internal Reference
    Internal Code 3
    Transdev Inc. (Corporate)
  • Overview

    The Software & Database Specialist will work with the Operations Director and scheduling and dispatching staff to fine-tune and customize the system software (ADEPT or other designated Dispatch & Scheduling software) to ensure maximum effectiveness. The Software & Database Specialist will report to the Service Analysis & Planning Manager.


    • Gathering, analyzing, cleaning and maintaining data to predict future run / trip volumes and patterns.
    • Gathering and maintaining a chart listing data irregularities (holidays, storms, etc…) that impact run / trip volume to accurately reflect future demand
    • Working with the software supplier (Stratagen or other) to ensure that all system parameter settings are appropriate
    • Analyzing and customizing system settings to maximize performance, including configuration of operating zones, vehicle zone affinity settings, travel time parameters, and speed settings
    • Perform regular reviews of all service provider / operator profiles to confirm that operator parameters are current and have not been altered
    • Running reports on system performance, such as productivity by route, deadhead by route, etc. to inform decisions about system fine-tuning and customization
    • Periodically reviewing the master schedule of runs and matching it to demand using available tools
    • Periodically evaluating scheduling parameters (system speeds, dwell time settings, etc.) and recommending modifications
    • Working with operations staff and service providers to assess and fine-tune run structures
    • Conducting test runs in the test environment server to allow possible system changes to be tested before being implemented
    • Creating special queries and ad hoc reports that assist schedulers and dispatchers with the performance of their duties
    • Logging and distributing changes and customizations as they are created and implemented to ADEPT or equivalent scheduling / dispatch software


    Education Required:

    • Bachelor’s Degree in Computer Science or closely related field or equivalent experience

    Skills and Knowledge Required:

    • Additional computer training and certifications are a plus
    • Strong working knowledge of the ADEPT system (or other designated Dispatch & Scheduling software), including its functionalities, structure, and settings
    • Strong working knowledge of SQL or other big-data software / tool
    • Problem solving skills and ability to work independently


    For more information please visit our website at


    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.


    Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.


    EEO is the Law Poster:


    Drug free workplace


    If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check


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