The Quality Manager is responsible for designing, maintaining, and operating a comprehensive Quality Assurance program for TRAC. In particular, the Quality Manager aims to ensure that all TRAC agents provide the quality service in line with organizational objectives. The Quality Manager will report to the General Manager and will supervise QA Specialists and Complaint Resolution Specialists.
Education, Licensing, and Certifications Required:
Skills and Knowledge Required:
For more information please visit our website at www.transdevna.com/careers
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm
Drug free workplace
If based in the United States, applicants must be eligible to work in US without restrictions for any employer
Software Powered by iCIMS