• Scheduler

    Job Locations US-MA-Boston
    Posted Date 2 months ago(5/8/2018 5:10 PM)
    Requisition ID
    Position Category
    Customer Service/Call Center/Dispatch/Reservationist/Scheduler
    Internal Reference
  • Overview

    Schedulers are responsible for performing all of the tasks required to fulfill the scheduling responsibilities of the Contractor.


    • Reviewing schedules produced by reservationists for obvious inefficiencies and policy violations and make adjustments to resolve these
    • Scheduling the transfer trips and subscription trips
    • Scheduling all unscheduled trip requests to runs or assigning them to non-dedicated providers
    • Re-batching trips to optimize productivity within standards for on-time performance and ride time
    • Recording pre-batch route closures with reasons for closure
    • Reviewing all runs for exceptions before they are finalized (for example, capacity violations, on-time violations, ride time violations, etc.)


    Education Required:

    • High school diploma or GED

    Skills and Knowledge Required:

    • Excellent knowledge of The RIDE service area streets, landmarks, and institutions, including all major trip generators and transfer points
    • Excellent knowledge of traffic patterns and their impact on paratransit operations
    • Strong computer skills with knowledge of Microsoft Office and with paratransit scheduling software (and preferably ADEPT) and the ability to learn new software
    • Ability to work flexible hours


    For more information please visit our website at
    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.


    Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.  Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
    EEO is the Law Poster:


    Drug free workplace


    If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check


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