The Service Analysis & Planning Manager pro-actively analyzes TRAC operation and develops metrics and plans for guiding the operation into the future, including workforce management and capacity planning. The Service Analysis & Planning Manager reports directly to the General Manager and supervises the Software & Database Specialist, as well as the Operations Reporting & Performance Analyst.
This is a call center operation for The Ride Access Center(TRAC).
This is for proposed business. All offers are contingent upon Transdev's award.
Skills and Knowledge Required:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm
Drug free workplace
If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check
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