Transdev North America is the largest private sector operator of multiple modes of transit in North America, providing bus, rail, paratransit, shuttle, sedan and taxi services.
Transdev Services, Inc. operates public transportation services under contract with governmental entities in North America. Here in Las Vegas, Transdev is the contract operator for the Regional Transportation Commission’s (RTC) paratransit service since August 3, 2014. The paratransit share ride service provides public transportation for people with disabilities, as required by federal law, specific to those who are functionally unable to independently use regular public transportation. We know that paratransit service is much more than just a specialized transport service. For our passengers, paratransit means accessibility and independence.
The Assistant Sheduling Manager is responsible for assisting/administering all aspects of micro and macro route planning including taking the lead on all run cuts, establishing all vehicle runs, proper set up of all routes and vehicles to routes, proper anchoring of standing orders and overseeing changes to standing orders including ensuring proper communication to all riders regarding changes to standing orders to ensure optimum efficiency of all routing. To further ensure optimum productivity and minimal rider on-board time, the Assistant Scheduling Manager, working with schedulers, utilizes Trapeze PASS scheduling tools to adjust routing parameters to ensure continual optimal route creation. This position is also responsible for establishing scheduler shifts and monitoring scheduler work quality and responsible for ensuring driver input is synthesized for integration into daily routes to maximize schedule quality and minimize rider complaints.
The role of a scheduler is to develop the order of pickups and dropoffs, as effectively and efficiently as possible. Scheduling requires a strong understanding of the services to be provided, the system’s policies and procedures, a good sense of problem solving, and the ability to interact with customers.
A Scheduler must be able to balance the customers’ need to get to their destination with the system’s need to maintain high productivity. And, they have to interact with dispatchers and drivers after the schedule has been created. A good scheduler has to be an expert problem solver, be detailed oriented, work well under pressure, be flexible and be persistent.
Paratransit scheduling is much more complicated than fixed route service scheduling. The service changes on a daily basis, as a result of demand, and new scheduling solutions must be found every day. What works one day, will very likely have to be modified significantly in order to work the next day.
Education, Licensing, and Certifications:
Skills and Knowledge Required:
For more information please visit our website at www.transdevna.com/careers
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm
Drug free workplace
If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check
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