Operations Manager

US-CA-Palo Alto
3 weeks ago
Requisition ID
Position Category
Management & Above
Internal Code
Internal Reference
Internal Code 3
Transdev Services


The principal function of the Operations Manager will be to oversee the operations department and employees. The Operations Manager performs complex professional and administrative work in planning, scheduling and directing the control and evaluation of the offices, operations and programs of the facility.  







  • Ensuring all operational performance goals are met.
  • Providing effective operations design, system scheduling, and management.
  • Providing effective quality assurance and continual improvement.
  • Responsible for administering and documenting discipline.
  • Performs financial analysis and assists with budget preparations and revisions.
  • Coordinates the collection and delivery of performance data throughout the location including data from Maintenance, Operations, Human Resources, Safety and Finance.
  • Performs periodic audits and validation of accruals and payroll in order to ensure accuracy and compliance with regulations and Company policy.
  • Attending client meetings as required.


Education, Licensing, and Certifications:

  • High School Diploma


  • A minimum three (3) years of direct management experience in transit operations or University Shuttle operations. 

Skills and Knowledge Required:

  • Labor Relations experience strongly preferred with supervision in a union setting
  • Knowledge of relevant federal and state employment laws
  • Thorough knowledge of laws, ordinances and regulations underlying the transit operation
  • Thorough knowledge of the methods of operation of the transit system’s staff and operational departments
  • Ability to deal with state and local government
  • Ability to manage cost control and financial/budget experience handling multiple locations
  • Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs
  • Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization
  • Ability to organize and perform work efficiently; strong attention to details
  • Ability to work effectively with labor; including labor grievances and negotiations

Travel requirement (as a percent): <5% travel between properties and for meetings and outside training


Physical Requirements:

  • Must be able to work shifts or flexible work schedules as needed.
  • 100% of work is accomplished indoors and in air conditioned or well ventilated facilities
  • Work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
  • The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.



For more information please visit our website at
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.


Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.  Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster:


Drug free workplace


If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check


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