Operations Supervisor

4 days ago(12/11/2017 5:21 PM)
Requisition ID
Position Category
Internal Reference
Transdev Services


Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit, shuttle, sedan and taxi services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe and sustainable mobility solutions. Our mission is to improve public transportation, to enhance quality of life and combat global warming.


The Operations Supervisor is responsible for the day-to-day operations of the Fix Routes Service in the Field and office operations.


This role would be part of the Greater Attleboro Taunton Regional Transit Authority. 


  • Ensure awareness of emergency procedures (phone numbers, safety locations, first aid equipment, etc.),
  • Take appropriate disciplinary actions depending upon circumstances
  • Assist DAR customers calling in for reservations and with dispatching for both Transit and DAR as needed,
  • Transport employees to Occupational Services for random and post-accident drug & alcohol testing,
  • Handle passenger complaints and relaying of bus schedule information as needed,
  • Ensure all employees report to work and cover open DAR & fixed route work,
  • Assist in new route or schedule development,
  • Participate on the Accident Review Board,
  • Develop alternative routes to circumvent obstacles such as construction sites, etc,
  • Monitor & evaluate all operators in driving techniques, on time performance and schedule compliance,
  • Ensure compliance with relevant federal, state, local & company policies, procedures & regulations,
  • Promote awareness with safety and accident prevention posters, signs and other literature,
  • Prepare daily, monthly, and annual reports as required by senior management,
  • Responsible for the control, availability and use of necessary safety equipment, including personal protective equipment and apparel for employees,
  • Perform safety inspections and provide written reports of any observed unsafe conditions/practices or policy violations and initiate corrective actions,
  • Respond to and investigate accidents/incidents, complete and submit proper documentation, report to Safety and Training Manager & assist in implementing appropriate corrective actions,
  • As assigned by the Safety and Training Manger, retrain employees after accidents/incidents/injuries or who are found to be deficient in certain job functions,
  • Document all training programs and assist in maintaining proper records of training, certifications and administration for personnel files,
  • Assist in designing and administering a comprehensive training program for all employees,
  • Maintain and review Vehicle Condition Reports and discuss with the Maintenance Department as needed




Essential Knowledge and Skills:

  • Five (5) or more years of progressive experience in transit operations required
  • Two (2) or more years responsible supervisory experience required
  • Required CDL with Airbrakes and Passenger Endrosement


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.


Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.  Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster:


Drug free workplace


If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check


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