SuperShuttle and Transdev, the nation’s leading shared-ride airport shuttle, providing door-to-door ground transportation to more than 8 million passengers per year.
Ensuring all Customer Care performance goals are achieved consistently and in accordance with Transdev on Demand's quality standards, including but not limited to, handling incoming customer chats, social media responses and telephone calls in a polite, professional and knowledgeable manner. Will actively work more than one chat at the same time. Work in a team environment and maintain a professional high-spirited attitude.
This position is currently located in Tempe, AZ and will be relocating to Scottsdale, AZ effective May 1, 2017.
The Web Chat Representative accountabilities, shall include, but are not limited to, the following:
Essential Knowledge, Skills, & Abilities
Education, Licensing, and Certifications:
Drug testing and background check
For more information please visit our website at www.transdevna.com/careers
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm
Drug free workplace
If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check
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